List of problems and wishlist

Hi Achim,
Super thanks for your response. I hope you are having a nice day. All I want is to window capture my OME window screen like OBS does it currently. Nothing else. I do not want anything like split screen or reverse flip etc for the time being. Please just give me window capture instructions. Clear and precise instructions. Even most senior apple tech advisors cannot understand your instructions. I called 30 apple tech advisors in different times and none of them could figure out your instructions. Please make them clear and precise. By the way, Oliver said he would open a general topic to give a clear and precise step by step instructions to get window capture work properly. But so far 5 days passed and I did not see any such new topic from Oliver. Best regards, Rocky
Oliver_BoinxCEO

Rocky

5d

Oliver: Iā€™m thinking about how to make this a more general topic so that this isnā€™t specific to you.

Hi @Rocky While Iā€™m working on the description, I realised that your case is much easier if you simply want to screen capture the OME web page:

Make one mimoLive document with your camera and the key and your background and the Virtual Camera for OME.

Make a second mimoLive document with the Window capture and the YouTube stream output.

Open both documents at the same time and start the stream to YouTube. Your YouTube audience will now see your OME screen capture and the people in OME will just see you and your background.

The audio mix for the YouTube is more complicated if you want people on YouTube to hear you AND the people from OME. You need to add two audio sources to the mimoLive YouTube document, one for your microphone and one for the OME audio.

To capture the OME audio, you can use the mimoLive Virtual Audio Device (for installation and configuration see: Virtual Audio Device | mimoLiveĀ®) Select the VAD in the OME settings as ā€œSpeakerā€ to send audio to mimoLIve.

Then add both as an ā€œAudio Onlyā€ layer in the document. When you turn the layers on, the audio will be in the program out which goes out to YouTube. If you want to listen to what the people in OME say, you need to create an Audio Aux Output. This will also have your own audio unless you create a custom Audio Mix (Audio Mix Panel | mimoLiveĀ®) with yourself muted for the Audio Aux output.

Here is a template for the document for the YouTube stream with all the things in place except for the Virtual Audio Device which isnā€™t stored in the document so you have to set it up on your machine.

https://www.dropbox.com/scl/fi/yye7op1ql311rvylkk6cc/Stream.tvshow.zip?rlkey=pqa8rtreusws2av5g4etc2dsz&dl=0

Hi Oliver,
Super thanks for your kind support. I really appreciate it. I hope you are having nice day. For your kind explanations I am not a tech guy. I need picture by picture and clear and precise steps instructions to have your explanations work for me. I assure you that even most senior apple tech advisors cannot do this for me. They all complain your explanations are not clear and precise, not direct step by step failproof instructions. We all fail and helpless and hope you can give us a clear and precise failproof instructions preferably with pictures.
Best regards,
Rocky

Hi Oliver, I hope you are having a nice day.
Can you please kindly say what is the key in this sentence: Make one mimoLive document with your camera and the key and your background and the Virtual Camera for OME.

Hi Oliver,
I hope you are having a nice day.

I created two documents but I do not know what is the key in the first one Oliver said and I do not know how to open them in the same time.

I hope you can help me with these problems.

Best regards,

Rocky

Hi Oliver,

I hope you are having a nice day.

I managed to open two documents together as you said but I am still having hard time with the key he wanted to put in the first document.

What is the key you want to put in the first document?

Here is the pic for your reference.

Best regards,

Rocky

Hi @Rocky, the process of removing your green background is called ā€œkeyingā€ and the mask that is generated is called a ā€œkeyā€.

You need to apply the ā€œBackground Removalā€ filter to your camera source so that you can put your flag in the background. Then, you need to put the video for your background in a Placer Layer below your camera in the Layers column like you did in your original document.

Thanks for sending the picture of your screen. This tells me that you have successfully created the second document, but it is missing the audio so that your stream to YouTube will not have audio. That is why I made the document for you so you only have to select the audio sources: Dropbox

Follow the step by step instructions on Virtual Audio Device | mimoLiveĀ® to create an audio device and name it ā€œOME to mimoLiveā€. Then select the ā€œOME to mimoLiveā€ as the speaker in OME. Then select the ā€œOME to mimoLiveā€ in the document I made for you in the Audio source named ā€œSelect the VAD used in OMEā€. Then you will have the audio from OME in your YouTube stream. If you also select your microphone in ā€œSelect your microphoneā€ your YouTube stream will also have your voice. To listen to what people on OME say, select your headset in the Audio Monitor in my document and turn it on (the button with the speaker icon needs to be red for it to work).

Let me know if you got it to work.

BTW, screenshots are easier to read if you actually take a screenshot using the Command-3 key combination. This creates a file called ā€œScreenshotā€¦pngā€ on your desktop which you can post here in the forum. This screenshot will be much easier to read than the photo taken with your iPad.

Hi Oliver,
I hope you are having a nice day.
Super thanks for your kind explanations.
I am not a tech person and even most senior apple support advisors cannot read and understand your explanations.
As you explained well the keying is a good example for this technical language. Unfortunately we are not livestream software engineers.
Can you please kindly send me clear and precise failproof step by step instructions that can be understood by apple tech advisors? If it is with pictures it will be much better.
I also do not have a Dropbox account because they charge money for that. I already paid thousands of dollars for my computer, router, internet and IPads for livestreaming.I am not a business person. I struggle to livestream for humanity against barbarism.
Please kindly help.

You can download from Dropbox without having an account.

Hi Oliver,
I hope you are having a nice day. Thanks for support. I really appreciate it. Honestly Dropbox did not allow me anything to download. I had to get an account to access it then I canceled my account.

Hi @Rocky For future reference, you can skip the signup for Dropbox and continue to this page where you can click on ā€œDownloadā€ to get the file:

Hi Oliver,
I hope you are having a nice day. Thanks for your advice. I managed to download your template without subscription. However, my Mimolive could not open so I had to reinstall it. After that I could not see Mimolive in OME in any browser. Os there a problem with virtual camera plugin? Best regards,

Hi Oliver,
I hope you are having a nice weekend. My virtual camera is messing up and not showing in any browser and giving an error code. Please kindly help me out. Best regards, Rocky

Hi Oliver,
I hope you are having a nice day.

I called apple tech support and they removed my broken Mimolive app and reinstalled it and installed the virtual cam extension from Mimolive settings according to guidelines in Mimolive website for virtual camera.

Thank you for your kindness.

Best regards,

Rocky

Hi Oliver,

I hope you are having a nice day.

For a couple of days now my Mimolive virtual camera is stopping to work in the OME.

I cannot understand it stooped at all.

Partners are passing too fast and they occasionally say why are you here if you close your camera snd mic.

So obviously OME virtual camera is shutting itself down without any indication.

Please kindly urgently help.

Best regards,

Rocky

Hi @Rocky Sorry for the delay in responding.

On our call the other day, it worked after this procedure:

  • Restart the Mac
  • Launch mimoLive and your document including the Virtual Camera output
  • Launch the browser and log on to OME.

Can you please do this and let me know if it worked?

Hi Oliver,
Super thanks for the support. I tried it 3 times. It did not work. Is it possible OME engineers mess up with my virtual camera? Please kindly urgently help.

Hi Oliver,
I hope you are having a nice day. I tried many times before my livestream and I noticed that OME engineers prevent my camera instantly from the beginning. They pass quickly and some of them yell why are you here if you donā€™t open your camera.
I need Mimolive only for OME.
Please kindly help urgently.
Best regards,
Rocky

Hi @Rocky Iā€™m really sorry, but I donā€™t know how to help you. Last time, when we went on a call, it instantly worked and we did not have to do anything different from what I wrote above. I donā€™t know what youā€™re doing different now, but I surely canā€™t hop on a Zoom call every time you want to go online.

I donā€™t think the OME engineers are doing anything to you specifically and I can use the camera here without problems. If anything, I would suspect the DuckDuckGo browser being the issue. Can you try using a more ā€œnormalā€ browser like Safari or Chrome?

1 Like

Hi Oliver,
Super thanks for your kind support. I cannot open my new OME account in safari because it pops up an advertisement to pay for their ban. No matter I try safari does not let me use my OME account. So I tried chrome in normal and incognito windows but Mimolive virtual camera is showing only in mic side and it never shows on camera side. I am attaching screenshot below. Moreover I cannot see this Mimolive name in the Mimolive app because I changed its name to webcamsuperxyz. Please kindly urgently help with this.