Version 6.4 crashes very frequently

FotoMagico
1

Hello,
Not sure whether I have a HW or software issue. Fotomagico keeps on crashing, random actions such as browsing thru the Media Browser, manual saving, browsing the slides, stoping an ongoing play preview, etc would trigger a crash. See below an excerpt of the crash report.

Thanks,

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Translated Report (Full Report Below)

Process: FotoMagico [92261]
Path: /Applications/FotoMagico.app/Contents/MacOS/FotoMagico
Identifier: com.boinx.FotoMagico6.macOS
Version: 6.4 (1015422)
App Item ID: 1572828109
App External ID: 855253111
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 502

Date/Time: 2023-05-23 20:36:55.8697 -0400
OS Version: macOS 12.6.6 (21G646)
Report Version: 12
Anonymous UUID: 5FF30562-9A61-7EC8-A12B-4EA4200C4184

Time Awake Since Boot: 130000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x7ff81bf3effe __pthread_kill + 10
1 libsystem_pthread.dylib 0x7ff81bf751ff pthread_kill + 263
2 libsystem_c.dylib 0x7ff81bec0d24 abort + 123
3 BXDiagnostics 0x102d92eaa uncaught_exception_handler.cold.1 + 24
4 BXDiagnostics 0x102d331fa uncaught_exception_handler + 39
5 BXDiagnostics 0x102d17598 +[MSACCrashes applicationDidReportException:] + 116
6 FotoMagico 0x100575ee7 -[FMApplication reportException:] + 92
7 FotoMagico 0x100575caf -[FMApplication sendEvent:] + 127
8 AppKit 0x7ff81ee9d14b -[NSApplication _handleEvent:] + 65
9 AppKit 0x7ff81ea65cfe -[NSApplication run] + 623
10 AppKit 0x7ff81ea39c57 NSApplicationMain + 817
11 FotoMagico 0x1006989a9 main + 9
12 dyld 0x105acf52e start + 462

2

Hi @Gaston_Sanchez_Cano I’m sorry about the troubles you experience. Thanks for reaching out and reporting this.

We will look into this asap. Today, we released a new version, 6.4.1 which fixes a lot of issues. Can you please download and check if that improves things? You can download 6.4.1 here: https://boinx.com/connect/fotomagico6/versionhistory/6.4.1

3

Hi @Oliver_Boinx, thanks for the quick response.
I’m subscribed to FM via the App Store. Would there be any issue if I install FM using the download or should I rather wait for the update to come from the App Store? Please advise.

4

If you’ve registered a Boinx Connect ID and logged in to your account, it should not be a problem to use the direct download and unlock it with the Boinx ID.

If you prefer to wait for the App Store update, that’s being delayed by Apple requesting we add a method to delete the Boinx ID from within the app.