Monthly subscription problems

Is anyone facing problems with the monthly subsciption. My subscription is now for the third time cancelled, despite automatic payment (using PayPall)

Hallo Theophoto

ist das Problem durch die Fa. Boinx inzwischen gelöst worden?

@Achim_Boinx

Viele Grüße

Hello Theophoto,

Has Boinx resolved the issue yet?

@Achim_Boinx

Best regards

Yes. The customer also contacted support@boinx.com via email and we were able to solve it.