I’m having an issue whith using the “social media” source to pull in comments on Facebook. I want to use our test page to run some live video tests and mimo can’t find the live stream it also does not recognise the Live video ID.
This generally works with our main Facebook page where it finds the live stream and provides it as an option in the “Live Video” drop down menu, but refuses to work when streaming from or test page.
I’m having to test this as the last few times we’ve used this functionality (On the main page) the comments being drawn in are only the comments the page is making not the comments from the audience. So I’m trying to find out why that is happening. I’ve removed the facebook account and re-added it to see if it is a permission issues but no joy there.
When I change the content type to Page likes my test page is listed as a source so I assume Mimo can see and access my test page.
Any help would be appreciated.