Live Stream Complete Freeze-up

mimoLive
1

Eversince I switched to 5.9, my live streams are freezing up the entire computer. I have to hard re-start. This is not effecting record to disk, only when I go live. Sometimes it happens in a few seconds, sometimes in a few minutes, but it has happened every time.

System iMac Pro, OS 11.0.1

2

Live stream with? YouTube?, Facebook? …

3

Oops, sorry. Facebook.

4

I am experiencing this issue as well can we get this rectified ASAP

5

HI @Ray_Lane @Judah_Peters_1747 Sorry to hear this. Is there a message from macOS after you restart? Can you please send me the System Profile? https://mimolive.com/manual/5/en/topic/system-profile

6

Are you using the RTMP info or the mimoLive Facebook integration?

7

Using the FB integration

8

Here is the profile
https://s3.wasabisys.com/raysclients/iMac%20Pro.spx

There was no message when re-starting the machine (no kernel panic, etc)

9

Thanks for sending the profile. I can’t see anything out of the extraordinary there. How do you get your video into mimoLive? USB webcam? NDI?

10

USB. A Logitech C920. Same cam for the last 3 years

11

im experiencing this too its very frustrating. every time I go live I have to hard restart then on the 2nd try it works smoothly.