Help - mimoLive Remote server fails to connect

My computer is connected via ethernet to the modem. And I don’t see anything like that “send all traffic” preference in Network Preferences. My VPN is PIA, and it does not show up in Network Preferences; it is a separate app that I control from the menubar. You can choose which apps will bypass the VPN (and I have put mimolive in the list). But the thing is I’m having the problem when the VPN is disconnected, and even when the VPN software is quit completely.

Isn’t there any way mimolive could query MacOS for the IP address the same way other servers do, like a web server? I’m still confused about why mimolive would get a different answer for this query than other servers I have used, including icecast, webserver, etc.