File recording problems with 6.1.1

File recording no longer works if the Video selection is a Desktop Capture (Screen Capture or Window Capture). Once recording is toggled Live, it immediately turns back green.

I have no issues recording a “Program Output” if a desktop capture is set to Live but I often need to record sources that are not live as a program output. I am also able to select my webcam or external cameras and record successfully. It only seems to effect the recording if Screen Capture or Window Capture are selected as the video source.

I’m having a similar problem with 6.1.1. I have a program that has multiple recordings (program output plus 4 guests on separate recordings). The program output (which is the top file recording) starts and stays recording as normal. The other 4 recording start, run for about 2 seconds, but then stop as if I had manually stopped them. Tried multiple times, but the same behaviour consistently occurs.

I reverted back to 6.1 and this solved the issue. I’m happy to send my program file if it helps with diagnosis. I see that @Taylor posted this 9 days ago. @Oliver_Boinx can you help?

Hi @Kebbel, @taylor, Thanks for reporting. There will be an update shortly addressing this issue. We’re sorry for the inconvenience.

Any update on this. 6.1.2 changed the behaviour a bit, but now the second and subsequent recordings don’t even start with the show, and can’t be manually started.

@Oliver_Boinx I’m now having this issue again since the 6.2 update. If my recording source is a Desktop Capture (screen capture or window capture), the recording crashes immediately. This seemed to be fixed with 6.1.2 but I can no longer record screen captures set as the video source.

I am on a Mac (Monterey 12.3.1) and I tried beginning a new project from scratch in Mimolive 6.2, as well as updating older projects. Same issue applies unless I revert back to an older version. Can anyone address this issue?

Thank you

Hi @taylor I’m sorry for the troubles. Please revert to 6.1.2 while we investigate.

I’m having the same trouble. Tonight (4/3) when I tried to record an ISO of the desktop, it went from red to green quickly without me doing anything. It stops and creates a .mov file but it’s corrupted and won’t open. When I record the Program Output and choose the Desktop to record, it works perfectly.

I’m not sure if this is related, but my Canon R5 on a Cam Link is super choppy and fast when I record the ISO. But it works perfectly through the Program Output. I posted the performance monitor files on the FB forum for both issues. Thank you!

Posting here for my colleague on this issue, which is affecting us both in being able to get ISO recordings. I’m on Monterey 12.3.1 and you can see her situation below.

Hello.

I’m hoping you can advise and help resolve a technical problem we’ve encountered on mimolive.

We are using mimolive to record either one or two mimocalls on video and audio. We have set up our OUTPUT DESTINATIONS to include one recording called “Program Output 1080” and another called “Person 1 Solo.” We also have an output called “Person 2 Solo.” Please see attached screenshot.

When we activate “Start Show” and then “Stop Show,” only the “Program Output 1080” is being recorded properly. For “Person 1 Solo” here’s what’s happening:

  • in Mimolive version 6.3.1, it creates no video with audio. It does attempt to create a file, but when you go to open the file, it gives an error message with something like “this file isn’t recognized and cannot be opened in Quicktime.” It also can’t be opened in VLC.
  • in Mimolive version 6.4, it creates a file. The audio is there properly, but the video is a single static shot.

In Mimolive 5.8.1, the problem does not exist. Both “Program Output 1080” and “Person 1 Solo” are properly recorded simultaneously with video and audio.

We need to be able to simultaneously recorded the Program Output and isos of the two callers (Person 1 Solo and Person 2 Solo). We used to be able to do this, but in the latest versions, this is not working.

Thank you very much in helping to resolve this important matter.

Barbara

She also adds: When I click “Start show,” the on/off button on the “Person 1” output turns to red (which is good and indicates that it is recording). But then after 1-2 seconds, it automatically switches to green, which indicates that it is no longer recording. The same button for the “Program Output 1080” stays red and records properly the whole time after I click “Start Show.”

We both have:
iMac (Retina 5K, 27-inch, 2020)
3.8 GHz 8-Core Intel Core i7
However I am on Monterey and she’s on Ventura.

Hi @MiniMattersEL My apologies for the troubles. Can you please post the screenshot which is missing (or even better, send me the mimoLive file)?

I think I know what happens, but we thought we had fixed that problem in mimoLive 6.4

Hi @MiniMattersEL Thanks for sending the screen casts! We will try to recreate the issue on our testing machines to get to the bottom of this!

Thank you, @Oliver_Boinx ! Hoping for resolution to be able to use the latest versions of MimoLive.