macOS Ventura 13.0
mousepose does not work in Full-screen window [by clicking green button]
mouse clicks : only sound ok
Suddenly, it begins to work !!!
Thank you so much. 
Best Regards
-----Original Message-----
From: “s”<>
To: "Boinx Software Support"support@boinx.com;
Cc:
Sent: 2022-11-04 (금) 11:03:28 (GMT+09:00)
Subject: RE: RE: Mouseposé doesn’t work ( → a screen recording highlighting the problem)
After reset and re-install, I am still facing the same issue.
My purchasing license is valid through 5/13/2023.
I look forward to the solution. Help me 
-----Original Message-----
From: "Boinx Software Support"support@boinx.com
To: “S”<>;
Cc:
Sent: 2022-11-03 (목) 23:35:01 (GMT+09:00)
Subject: RE: RE: Mouseposé doesn’t work ( → a screen recording highlighting the problem)
Hello again,
We are sorry that you are facing this inconvenience. We will do our best to help you.
Please, try to reset your Mouseposé preferences. To do so, please do as instructed below:
Launch Mouseposeé> Click on the Mouseposé arrow in the top-right menu > Preferences > Miscellaneous > Reset Mousepose.
If you are still facing an issue after resetting preferences, then please delete the app entirely and re-install it using this specific link: https://boinx.com/connect/mousepose/versionhistory/4.2
It’s very important to respect the order of these steps. Let us know how it goes.
Feel free to write us back we’ll be happy to assist you.
Best Regards,
Nader,
Support Team,
Boinx Software Ltd.