I have been having a weird issue for the last few weeks. While I do not think it is MIMO causing it, I am hoping others may have experienced and solved it.
What is happening is, when I stream live, all of a sudden, the entire computer freezes. I have to press the power button and hard-reset the computer. This DOES NOT happen if I record, instead of going live.
This is also happening when I export a video out of Final Cut, using H.264… exporting ProRes does not cause the crash. It seems to be related to H.264 encoding.
May I ask some details?
• Version of mimoLive?
• Hackintosh or Mac (which Mac, About this Mac, everything except the serial no.)
• Any error-reporting by macOS? (Please have a look to console.app)
• Any screen recording(s) inside of your document (window capturing)?
• Any RAM-optimizers or other optimizers installed?
• Is any backup software running the same time?
iMac Pro 2017. 8-Core Xeon W, 32GB, Radeon Pro Vega 56 8GB
macOS Big Sur 11.2.3
Latest version of MIMO (been happening for a while - Currently 5.10)
No optimizers
No backups running.
I have gone as far as factory resetting the machine with a clean install… same issue in MIMO and FCP… again, ONLY seems to be when doing an H.264/5 Encode
Background rendering on or off seems to make no difference. Tried with a clean fresh FCP (no plugins), same issue. Not sure what you mean about with MIMO Live closed.
I have done ALL those things on the support page, and a whole lot more, same result.
It seems I am not alone. Found a thread of others having the same issue, including exporting H.264 from Premiere. I have NOT seen this happen yet in Adobe Media Encoder, ScreenFlow. Haven’t used 1-click VC.
A theorem:
When h264 (mov) crashes and h264 (mp4) does work (or vice versa), then there could be a bug with the graphics drivers. You could switch on mimoLives debug mode to switch on/off the hardware encoder, to test if this helps (as a workaround):
Just type “Debug” at the help window. Activate the mode at the so called “Debug preferences”. Quit mimoLive and reopen it. You’l get a new menu called Debug.
I was hoping there was a way to do exactly that, as I think that is the reason.
However, I hit ‘debug preferences’ but nothing happens, and I don’t see that debug menu
Another way: Open this menu, hold the “option”-key and select “debug preferences” from the menu.
Maybe I should have mentioned to click the found result.
Sounds amazing! Don’t worry about it. I’d suggest to report this bug to Apple, so it will be solved some day. Hopefully. https://feedbackassistant.apple.com
