Hey guys,
We just purchased a nw license, but were charged 2 times right away. Who is the best person to contact about this?
Hey guys,
We just purchased a nw license, but were charged 2 times right away. Who is the best person to contact about this?
1
@“Ray Lane” Please contact sales@boinx.com
Since only one purchase came through to our system, the first charge might be a failed attempt that your bank shows as “Pending” because the amount had been reserved but the transaction not completed. Our sales department will double check on that.