V4.6.5 Crashes Immediately on OS X Yosemite

Dean · October 28, 2015, 9:41pm

I just upgraded to FM4 v4.6.5 two days ago and I found that it would not open my latest show that I created on v4.6.3 It immediately crashes and I can not recover it.
Is there an easy solution to this? I need to finish my current project in the next couple of days for an event.
Is there a way to downgrade to v4.6.3?
Appreciate any helps ASAP!

Dean

Here’s a copy of the crash report:
Process: FotoMagico [72080]
Path: /Applications/FotoMagico.app/Contents/MacOS/FotoMagico
Identifier: com.boinx.FotoMagico4
Version: 4.6.5 (19855)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: FotoMagico [72080]
User ID: 501

Date/Time: 2015-10-28 17:39:04.150 -0400
OS Version: Mac OS X 10.10.5 (14F27)
Report Version: 11
Anonymous UUID: D37D6419-097E-AFE5-5219-48FDEC7944F1

Time Awake Since Boot: 160000 seconds

Crashed Thread: 8 Dispatch queue: com.boinx.fotomagico.FMAudioWaveformBuffer.(null)

Exception Type: EXC_ARITHMETIC (SIGFPE)
Exception Codes: EXC_I386_DIV (divide by zero)

Thread 0:: Dispatch 0 com.apple.CoreFoundation 1 com.apple.CoreFoundation 2 com.apple.Foundation 3 com.apple.Foundation 4 com.apple.Foundation 5 com.apple.Foundation 6 com.apple.Foundation 7 com.apple.Foundation 8 com.boinx.FMCore 9 com.boinx.FMCore 10 com.boinx.FMCore 11 com.boinx.FotoMagico4 12 com.apple.Foundation 13 com.apple.CoreFoundation 14 com.apple.CoreFoundation 15 com.apple.CoreFoundation 16 com.apple.CoreFoundation 17 com.apple.CoreFoundation 18 com.apple.HIToolbox 19 com.apple.HIToolbox 20 com.apple.HIToolbox 21 com.apple.AppKit 22 com.apple.AppKit 23 com.apple.AppKit 24 com.apple.AppKit 25 com.boinx.FotoMagico4 26 libdyld.dylib queue: com.apple.main-thread
0x00007fff98742cab CFUniCharGetBitmapPtrForPlane + 107
0x00007fff987451b2 CFStringCompareWithOptionsAndLocale + 1842
0x00007fff8b66d64a -[NSString compare:options:range:] + 29
0x00007fff8b66d5f9 -[NSString isEqualToString:] + 70
0x00007fff8b66d598 -[NSString isEqual:] + 59
0x00007fff8b66d525 -[NSFileManager getFileSystemRepresentation:maxLength:withPath:] + 47
0x00007fff8b6797dd _NSFileExistsAtPath + 157
0x00007fff8b685b59 -[NSFileManager fileExistsAtPath:] + 127
0x000000010b5297ec -[FMDocument shadowFilesFolderURL] + 251
0x000000010b580dd8 -[FMMediaFileRef url] + 58
0x000000010b550b2e +[FMAudioWaveformBuffer audioWaveformBufferWithAudioItem:] + 94
0x000000010afbe4d4 0x10aecd000 + 988372
0x00007fff8b6b44eb __NSFireDelayedPerform + 364
0x00007fff987da2e4 CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION + 20
0x00007fff987d9f73 __CFRunLoopDoTimer + 1059
0x00007fff9884d53d __CFRunLoopDoTimers + 301
0x00007fff98795608 __CFRunLoopRun + 2024
0x00007fff98794bd8 CFRunLoopRunSpecific + 296
0x00007fff963e856f RunCurrentEventLoopInMode + 235
0x00007fff963e82ea ReceiveNextEventCommon + 431
0x00007fff963e812b _BlockUntilNextEventMatchingListInModeWithFilter + 71
0x00007fff9573e8ab _DPSNextEvent + 978
0x00007fff9573de58 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346
0x00007fff95733af3 -[NSApplication run] + 594
0x00007fff956b0244 NSApplicationMain + 1832
0x000000010aecfdcc 0x10aecd000 + 11724
0x00007fff93f555c9 start + 1

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff920b6232 kevent64 + 10
1 libdispatch.dylib 0x00007fff975ada6a _dispatch_mgr_thread + 52

Thread 2:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff920b04de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff920af64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff98795eb4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff9879537b __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff98794bd8 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8c27e420 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff8b6a7e92 NSThread__main + 1345
7 libsystem_pthread.dylib 0x00007fff98ce005a _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff98cdffd7 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff98cdd3ed thread_start + 13
(TRUNCATED DUE TO CHARACTER LIMITATION)

Bastian_Boinx · October 29, 2015, 10:09am

Hi Dean,

is it possible to provide the slideshow so we can check why this happens?

You can download 4.6.3 form http://cdn.boinx.com/software/fotomagico/Boinx_FotoMagico_4.6.3-19839.app.zip

Dean · October 29, 2015, 11:53am

Thank you Bastian, How do I send you a copy of the slide show file?

Bastian_Boinx · October 29, 2015, 1:25pm

Please upload it e.g. to www.wetransfer.com and send me a link in a private message.

Dean · October 29, 2015, 2:34pm

Strangely it’s treating the .fms file as a folder so I can’t add it to upload. My email is drtraiger@yahoo.com contact me with your email and I’ll send you the dropbox link so you can grab it.

Dean · October 30, 2015, 3:53pm

So downgrading to 4.6.3 worked well. I had to tell the app where many of the photos and videos were located again but was able to recover and rebuild my project. I’ll need to redo all the sizes and motions since they were thrown off but that’s minor.

Hopefully will be able to try 4.6.5 again when I’m not under the gun.

Bastian_Boinx · October 30, 2015, 3:57pm

I was able to open the slideshow in FotoMagico 4.6.5 without a problem. Can you please email me the complete crashlog?

You can find all crashlogs in /Applications/utilities/Console.app

Please select the most recent FotoMagico crash and select File > Save as.

See:http://take.ms/IZmvw