I bought a copy of iStopMotion today from the App Store and immediately ran into problems with using my Nikon D5100 DSLR.
I have connected the camera via USB and the software recognises that it has been connected (D5100 appears in the ‘Source’ dropdown), but there is no live preview and pressing the ‘Capture Still Camera Preview’ button causes this error message:
“The captured image cannot be downloaded from the camera
Please unplug your camera, turn it off and on again, reconnect it and retry. If the problem persists, please contact Boinx Software Support at http://boinx.com/contact/istopmotion”
I have followed the instructions but attempting to take another Camera Preview causes the software to crash.
It might also be of note that the D5100 is storing the photos on the SD Card, so iStopMotion is able to communicate with the camera, just not retrieve the photos or live view.
- Restarting my Mac and Camera
- Updating the Camera Firmware
- Setting image quality to JPEG Basic and image size to 2464X1632 (smallest available)
I have contacted Boinx Software Support but let me know if you have any thoughts. Thanks!