Quicktime Movie

I tried to add a quicktime movie (.mov) but I receive an error. The video shows in the preview window, but there is no audio. Doesn’t Boinx support .mov files?

Hello! BoinxTV should be able to playback all .mov files. Please can you send us a short sample movie where you aren’t able to play back the audio to support(at)boinx(dot)com referring to this discussion thread. We will have a look at it. Thank you!

I have emailed the screenshot.
As you can see, even though it gives an error, the movie plays but with no audio. After checking the forum, I understand that only one video clip will have audio, so that issue is answered. But I still get the error on my .mov file.