my boinx tv home won't open

Hi i don’t know whats happen my application Boinx TV home won’t open i went to apple store on my account to install it again but it is not showing on my purchase account, please help to resolve this problem
I purchased on 1/17/2012


we are sorry, but we can’t help you with purchase problems regarding the AppStore. Please contact the Apple Support because they are the only once who have the data to see what you purchased.

Anyways I can offer you a temporary licenses for 30 days until you have sorted out things with Apple. Please contact support(at) in reference to this forum post and I will email you a licenses. Thank you!