Misssing snippets

Hi, the snippet folders Stories, Splitscreens and Effects are empty, any idea what to do? I have tried right-click and “reload” without result. I have also tried right-click and “locate in finder”. Then I can see the snippets on my hard drive, but it is not possible to drag-and-drop them into FotoMagico`s folders-section. The snippets Intro, Titles, Credits and Music are OK. Appreciate your help on this problem

The problem was that I had set the 3:2 ratio for my slideshow, these snippets are not optimized for this ratio. I received download links for customized snippets, will install these. Problem solved!

Thank you for following up with the solution.

I have the same problem! Can I get a download link as well?