Hello @bandian. Thank you for using mimoLive and for reaching out. We are sorry to hear that you are experiencing crashes and app unresponsiveness.
We are here to help.
Here is a list of things that you could provide, sorted by helpfulness:
- Crash logs (always best).
A user has reported a similar issue like you (as example) and provided crash logs:
Crashes mimolive 5.6b2
How to obtain crash reports/logs? -> https://docs.mimo.live/docs/crash-reports
-
The mimoLive / macOS version you used?
Different mimoLive version use different NDI SDK versions.This helps us pinpoint the issue much faster since we can track down the NDI version. -
A link to your document or document setup.
We always try to reproduce your issue as closely as possible.
Best Regards, Mladen