Fotomagico 4.4.1 will not render video for export

I’m attempting to export a slideshow using the “Share” -> “DVD” method. It goes through the “preparing” stage but then stops midway through the video rendering or will not even advance at all. Do you have any suggestions? Below is relevant output to the console matching string “fotomagico”.

1/23/14 8:53:00.422 PM WindowServer[92]: CGXSetWindowListTags: Modification of kCGSModalWindowTagBit (31) on a window 0x3ed requiring rights kCGSWindowRightOwner by caller FotoMagico
1/23/14 8:53:00.424 PM WindowServer[92]: CGXSetWindowShadowParameters: Operation on a window 0x3ed requiring rights kCGSWindowRightOwner by caller FotoMagico
1/23/14 8:53:00.642 PM WindowServer[92]: CGXSetWindowShadowParameters: Operation on a window 0x3ed requiring rights kCGSWindowRightOwner by caller FotoMagico
1/23/14 8:53:24.269 PM WindowServer[92]: CGXSetWindowListTags: Modification of kCGSModalWindowTagBit (31) on a window 0x3ed requiring rights kCGSWindowRightOwner by caller FotoMagico
1/23/14 8:53:24.292 PM FotoMagico[172]: kCGErrorIllegalArgument: _getWindowRegion: Invalid window
1/23/14 8:53:24.292 PM FotoMagico[172]: CGSSetWindowLevel: Invalid window 0x3ed
1/23/14 8:53:24.292 PM FotoMagico[172]: PSsetwindowlevel, error setting window level (1000)
1/23/14 8:53:24.294 PM FotoMagico[172]: CGSClearWindowTags: Invalid window 0x3ed
1/23/14 8:53:24.294 PM FotoMagico[172]: CGSSetIgnoresCycle: error 1000 setting or clearing window tags

Can you please do the following: press and hold the option key, click FotoMagico in the Menubar (top left) and select “Debug Preferences”, in the Loggin section, please set all the settings according to this screenshot. Quit FotoMagico and open it again for the changes to take effect. Now please re-export. After that, please go to /Applications/Utilities/Console.app and there switch to “All Messages”. Now please go to File > Save as file and either post the file here or send it to support@boinx.com referencing this thread so we can take a closer look.

I can only view the thumbnail of this debug window screenshot.

I was having the same problem drove me crazy, I used tec support who tried to fix it, and I finally found out two things, the program did not encode the mov file properly and it would not export. I had a friend use media encoder adobe and low and behold every file works now. That was the issue, I also used wondershare and that exported fine but some files would still not export, only Adobe media encoder workd for me 100%!

@basilp please click the image (o this Link: http://cdn.vanillaforums.com/boinx.vanillaforums.com/FileUpload/87/411bc743047be0427c11e9c1802692.png) to see it in full resolution.

I have the same problem. Export as prores file and do the rest with Apple Compessor 4.1. This is the workflow for my future and it works very very good.

Rainer

After it says it is done export, do yourself a favour and look in the trash! You will find it there if you are having the same issue as me. Problem is that when you do a search for new files - those in the trash do not show up - Grr