the “issue reporting” feature ironically does NOT work when the system crashes (and NEVER has). I like BoinxTv but the developers seem to never make corrections. One of the BIGGEST problems is that when the file becomes large, it stops saving updates. SUPER disappointing.
When you send in crash reports, these get analyzed automatically and grouped. We don’t reply to crash reports sent in by the crash reporter but use these for improvement. If you encounter specific issues and need help, please get in touch with our free support over at email@example.com.
Especially when you encounter more crashes, we need to understand what’s happening.