How do I report a problem to Boinx Software?
How do I report a problem to Boinx Software?
iStopMotion 3 provides a feedback assistant, that sends your feedback directly to our support team. If you don't want to use the assistant, or your Mac running iStopMotion is not connected to the internet, please use the Support Form to report Problems and Feature Requests. Please provide us with these information when reporting a problem: Product and Product Version License (Home, Express, Pro) OS X version and Quick Time version Hardware information Camera Type Programs running in the background You can find further contact possibilites on http://www.boinx.com/istopmotion/mac/#support Check out the original article for more information!
Comments
Can anyone suggest a way of getting the files to imovie without any image quality loss ?
Thanks for the advice,I tried that and used the sharpen filter and whilst it's not perfect it's much much better - thanks again.
What would I need to do/buy to get broadcast PAL quality ?
iStopMotion Remote Camera v2.0.2
iStopMotion v3.0.2
Home
OSX v10.8.3
Quicktime Player v10.2
2013 iMac 3.2 GHz i5
iPhone 4S
Safari v6.0.3
I'm making clips for a project using i stop motion using HD 1080 settings. The clips look great but when I import them into Final Cut Pro 7 and change the speed slightly I get a lot of ghosting around the images when played.
Any help would be much appreciated
Thanks
Hi, I'm new to this, so I'm not sure what version of istopmotion to look for. Do you have a free license for a few weeks to test before purchasing? I'm using Mac OS X Yosemite version 10.10.5 and my camera is just my Iphone 6.
Hello,
I have iSM 3.8.2, Home license. I am running Mac OS Sierra 10.12.4 . I have a 13 in Macbook Pro (mid 2010), with the original graphics card (NVIDIA GeForce 320M 256 MB). I have an SSD with 180 GB of free space on it, and unfortunately I have only 4 GB of RAM, without the possibility of an upgrade. I'm using a Canon 60D to record, using small S1 jpegs.
When I record without a soundtrack, everything, including playback, works perfectly fine. However when I add a soundtrack (whether mp3 or aiff, even as low as 1.5 mb), the program won't give me a smooth playback. It skips about every 5 frames. Using the soundtrack is very important for me, and I'm at a bit of a loss as to what to do. Any help would be very much appreciated!
My computer is otherwise in good shape, the desktop clean, I don't run other programs when I'm using iSM, and I restart the computer regularly.
Thank you very much for your help.
@RG At which resolution and FPS are capturing your project? Is the sound file somewhat special, can you provide it for testing? Does this also happen if you close the project and reopen it again?